A commercial cleaning company who will give you at least 3 references of current clients also is a strong indication this company is confident of their abilities to provide the services you need and in the way you deserve to have your facility look. Jan-Pro of San Diego – San Diego Janitorial Service is an excellent resource for this.
You want to look for a well rounded commercial cleaning service which has a proven track record of retaining its clients. After all you don’t want to have to keep repeating the hiring processing. Review the answers to these questions carefully to help narrow your list of possible cleaning services to choose from. Before making your final selection there are a few additional items just as important in the decision making process.
Does the company have liability insurance and is it adequate enough to protect you against a potential liability claim arising from the cleaning? Do they maintain worker’s compensation insurance for their workers? Most states require this type of insurance. Don’t just take the cleaning company’s word stating they have insurance. Many companies do not carry insurance, or only carry a minimal amount. Get a copy of their insurance certificate. If you hire them insist on being added as a certificate holder and additional insured, so you are updated with a new certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will be happy to provide proof of insurance. Choose a commercial cleaning service that has insurance to protect you and your commercial facility in case of damage to your property and injury to the cleaners while they are on your property.
Cleaning Products & Equipment:
For Your Protection before you hire the commercial cleaning service go through the facility to find out what they plan to use on the various surfaces. Many inexperienced commercial cleaners use the wrong products or use the right products improperly. Some in-experienced cleaners even use the wrong equipment. This can cause permanent damage or stains to your property. A reputable and experienced company will gladly take the time to tour your facility, see the work which needs to be done and even assist you in developing a schedule to keep the facility clean and shiny.
Ask the commercial cleaning service for a cleaning checklist which will list all the services performed for each cleaning. This check list or “work order” should be signed by management in order for the commercial cleaning contractor to submit billing. This insures you will only pay for services that have been provided to your satisfaction.
Ask the commercial cleaning service for their pricing structure not only for the services you will require regularly but also for any incidental services which may arise during your contract with them. So they are cleaning your floors three times a week? But, what if something occurs to require a strip and wax of the floor area? How much will that cost? A reputable commercial cleaning service understands budgets and will understand your need to have an idea, if not a solid dollar amount for the types of services necessary or which may become necessary.